Privacy Policy

At Professional Shifting Packers and Movers, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and relocation services. By accessing our website or booking our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information when you interact with us, such as:

Personal Information: Name, phone number, email address, residential and office addresses, service requirements, and payment details.
Non-Personal Information: Browser type, IP address, device information, and website usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

To process your bookings and provide shifting services.
To communicate with you regarding service confirmations, updates, and inquiries.
To improve our services, website performance, and customer support.
To send promotional offers, discounts, and updates (only if you opt-in).
To comply with legal obligations and resolve disputes.

3. Data Security

We employ appropriate technical, organizational, and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

With employees and service partners (such as transport providers, insurance companies) who require the information to deliver the requested services.
When required by law, regulation, or legal process.
To protect our rights, customers, or the safety of the public.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track website traffic, and analyze performance. Cookies help us remember your preferences and improve our website. You can disable cookies through your browser settings, but some features of our site may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external sites. We encourage you to read the privacy policies of third-party sites before providing any personal information.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once your data is no longer required, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

Request access to your personal data held by us.
Request correction or update of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal obligations).
Opt-out of receiving promotional communications at any time.

9. Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Any modifications will be posted on this page with an updated “Last Revised” date. We encourage users to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at:

Professional Shifting Packers and Movers
Email: support@professionalshifting.com
Phone: +91-8059846214
Address: 831/35, West Rajiv Nagar, Sector 12, Gurugram, Haryana 122001

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.